Shipping info

How long does it take to receive my parcel ?


Shipping to USA & Canada:

Shipments to the USA will be shipped by German Post as priority mail parcel. They will arrive in New York, San Francisco, Chicago or Florida, depending on final destination and from there handed over to USPS for final delivery. The current delivery time is around 7-14 business days.
Shipments to the Canada will be shipped by German Post as priority mail parcel. They will arrive in Montréal and from there handed over to Canada Post for final delivery. The current delivery time is around 6-12 business days.

We do no longer offer DHL Express shipments to the USA in order to avoid customs issues.

Please have a look at the tracking histories of some of our recent Priority mail parcel shipments to the USA:
Priority mail parcel to California
Priority mail parcel to Arizona
Priority mail parcel to Florida
Priority mail parcel to Illinois

Priority mail parcel to Connecticut

Please have a look at the tracking histories of some of our recent Priority mail parcel shipments to the CANADA:
Priority mail parcel to Ontario
Priority mail parcel to British Colombia
Priority mail parcel to Alberta

All transit times mentioned are based on our experience but cannot be guaranteed. Transit times may vary due to actual parcel volume on the way to the USA / Canada, customs procedures and other hindrances which are beyond our control.

Other destinations:

Depending on the country of destination, we have an average transit time of 2 - 3 weeks if you choose "Standard shipping" at checkout. Your parcel will be delivery by your local postal company.

Singapore: standards shipments usually take around 2 weeks or even less
Hong Kong: standards shipments usually take around 2-4 weeks
Japan : standard parcels usually take around 2 weeks and sometimes even less
United Arab Emirates: standard parcels usually take around 2 weeks

All transit times mentioned are based on our experience but cannot be guaranteed. Transit times may vary due to actual parcel volume on the way to the Asia, customs procedures and other hindrances which are beyond our control.

If you have any further questions please also have a look at our FAQ page or contact us directly.