Shipping info

How long does it take to receive my parcel ?

Due to the actual situation we ship orders to the USA ( most states ) & Canada by DHL Express to ensure a fast delivery also during the Corona pandemic. 


Shipping to USA:

By sending via DHL Express you can be sure to receive your order very quickly.
 
DHL Express shipping ( available for most of the US states )

To most of the U.S. states we can ship by "DHL Express" . Your order only needs 2-4 business days to be delivered and is of course fully traceable via the the DHL Express website.

Please have a look at the tracking history of some of our recent DHL Express shipments to the USA:
DHL Express shipment to New York
DHL Express shipment to Florida
DHL Express shipment to Minnesota

Priority mail parcel ( available for AZ, CA, NV, OR & WA )

Orders from customers in AZ, CA, NV, OR & WA will be shipped by German Post as priority mail parcel. They will arrive in San Francisco and from there handed to USPS for final delivery. The current delivery time is around 10-15 business days.
We do not offer DHL Express shipments to the US West Coast, as such shipments would arrive in Los Angeles, where customs clearing takes quite often extremely long.

Please have a look at the tracking history of one of our recent Priority mail parcel shipment to the USA:
Priority mail parcel to California

All transit times mentioned are based on our experience but cannot be guaranteed. Transit times may vary due to actual parcel volume on the way to the USA, customs procedures and other hindrances which are beyond our control.


Shipping to Canada:

By sending via DHL Express you can be sure to receive your order very quickly.

DHL Express shipping
With DHL Express your order usually needs 2-4 working days to reach Canadian metropolitan regions. (DHL Express is not available for our 3 or 4 boxes sets).

Please have a look at the tracking history of some of our recent DHL Express shipments to Canada:
DHL Express shipment to Ontario / Québec
DHL Express shipment to British Colombia

All transit times mentioned are based on our experience but cannot be guaranteed. Transit times may vary due to actual parcel volume on the way to the Canada, customs procedures and other hindrances which are beyond our control.

Other destinations:

Depending on the country of destination, we have an average transit time of 2 - 3 weeks if you choose "Standard shipping" at checkout. Your parcel will be delivery by your local postal company.

Singapore: standards shipments usually take around 2 weeks or even less
Hong Kong: standards shipments usually take around 2-4 weeks
Japan : standard parcels usually take around 2 weeks and sometimes even less
United Arab Emirates: standard parcels usually take around 2 weeks

All transit times mentioned are based on our experience but cannot be guaranteed. Transit times may vary due to actual parcel volume on the way to the Asia, customs procedures and other hindrances which are beyond our control.

If you have any further questions please also have a look at our FAQ page or contact us directly.