Terms and conditions
Last updated: February 17, 2018
Please read these Terms and Conditions ("Terms", "T&C") carefully before using the www.my-german-depot.com website (the "Service") operated by MSP Handels GmbH ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your purchase including, without limitation, your email address, your phone number, your billing address, and your shipping information.
You represent and warrant that: (I) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (II) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
We accept payments via PayPal and Credit Cards.
We only ship to the address received via Paypal in order to comply with the Paypal seller polices. You are therefore obliged to state the correct delivery address in the appropriate fields during the Paypal payment process.
Transit time / Non-delivery
Transit times of our shipments depend on the country of destination as well as of the handling times of customs authorities in the destination country. Transit times stated in product descriptions or in our Shipping infos are indicative figures reflecting our experience but cannot be guaranteed.
Our shipping department will automatically file a claim with German Post (DHL) once a parcel exceeds the standard transit time, so that the postal company in the destination country can start tracing the parcel.
In case of non-delivery we will refund the full purchase price 60 days after parcel was scanned at Frankfurt airport / Germany and was not received by the consignee.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
The right to withdraw is excluded for contracts for the supply of goods which are liable to deteriorate ( baby formula, baby food ) as we need to ensure the integrity of our inventory being perishable and/or hygienic items for personal use.
To exercise the right of withdrawal, you must inform us:
MSP Handels GmbH, Rabenweg 61A, 28844 Weyhe, Germany, Tel.: +49 176 34416873, Email: firstname.lastname@example.org
of your decision to withdraw from this contract by a clear statement (letter sent by post or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of information like prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of MSP Handels GmbH and its licensors. The Service is protected by copyright, trademark, and other laws of both the Germany and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MSP Handels GmbH.
Links To Other Web Sites
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
In no event shall MSP Handels GmbH, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (I) your access to or use of or inability to access or use the Service; (II) any conduct or content of any third party on the Service; (III) any content obtained from the Service; and (IV) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
MSP Handels GmbH its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.