Frequently asked questions
Here you'll find the answers to the most common questions of our customers.
Any kind of infant formula is never sterile. Boiling the water is important as it sterilizes the infant formula as well as the water and kills any microorganisms that may be present in the formula. Therefore please follow the preparation instructions strictly.
Prepare a fresh bottle for each feed. Bacteria can grow rapidly in formula milk kept at room temperature and can grow slowly in the fridge.